YourServerAdmin.com provides Managed Technical Services adopted specifically for Hosting Companies or dedicated server owners.

We provide Qualitative Managed Services for you with best price and low response time.

Our mission is to let you forget about technical problems (we will handle them), but you will be able to concentrate on other aspects of your business (sales, etc).

How It Works?
What will you get with our service:

Our basic services:

Please, take a look at our Technical Expertise

This service include:

• Hosting Automation Software management
  Different Control Panels and other software:
  • Integrity checks and troubleshooting
  • Software updates (sites level sofwtare is not included, only server side level software, site level sofwtare can be done as additionally paid work)
  • Moving servers/users/resellers from one Data Center to another (as extra work, additionally paid, if the transfer was done by customer, any transfer realted fixes are subject of additonally paid work)
  • Moving servers/users/resellers from one Control Panel to another (as extra work, additionally paid, if the transfer was done by customer, any transfer realted fixes are subject of additonally paid work)
  • Moving users/resellers from server to server (as extra work, additionally paid, if the transfer was done by customer, any transfer realted fixes are subject of additonally paid work)
• System Maintenance
  Install, setup and tuning of:
  • Linux, FreeBSD, other Unixes (kernel, libraries, exotic hardware support)
  • Basic networking
  • Security
  • DNS/Firewall/Advanced Networking
  • Email services: Sendmail/Qmail/Exim/POP3/IMAP
  • Web services: Apache/Tomcat/JBoss
  • Custom services: Perl/PHP/JSP/MySQL/FrontPage extension
  • Hosting automation software: (Cpanel/Plesk/Ensim/Webmin/Cobalt RaQ)
  • 3-rd party software: MRTG/ImageMagick/etc
  • Add server to our monitoring panel
  • Install all required updates
  Full System Lifecycle Support:
  • IP Address/IP Networks changing
  • Backup/Restore data
  • Tuning for best performance
• Security Updates
  • Security incidents monitoring and protecting your servers against them (see www.securityfocus.com as example of which kind of incidents can be happened. Their technique may be related to your servers.)
  • Security updates install
• Monitoring
  We have centralized Monitoring panel for all our controlled servers
  Basic monitored metrics:
  • Network accessibility and IP traffic
  • System performance
  • Disk usage
  • RAM usage
  • Allowed services functionality
  • Number of running processes
  • Expolit run attempts tracking
• Troubleshooting
  Our technicians will solve all possible problems:
  • Low Disk Space
  • DoS attacks
  • Incorrect users activities (spam, greedily processes, etc)
  • Hardware problems detection
  • Server upstream problems detection (and conversation with DC about)

If you have any questions, please .
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We provide outsourced remote technical support.

Basic issues and troubleshooting:

• Problems with DNS, Email, other standard services
• HTML/CGI/PHP/JSP problems
• Web site setup: httpd.conf, htaccess, file attributes
• Upload/Download problems
• Custom addon modules and 3-rd party software
• Security and passwords (.htaccess, security certificates, etc)
• and many other related things...

How It Works?

• We agree about required timeframe and response time
• We assign dedicated supporters or support team for your needs
• We install your own helpdesk system for you
• Your users/customers can submit their support requests (tickets) through the helpdesk system
• You will be able to contact our techs by e-mail, instant messengers or SMS
• You always can track our activities and view statistics through the helpdesk system
• The price be depend on:
  • timeframe and response time. (For example: 09-19 EST x 5 days OR 24x6 OR 24x7x365, etc)
  • number of servers
  • number of users
  • number of accounts
  • number of virtual servers
  • number of served tickets

Just and we will try to offer the best price for you!
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If you need some urgent help related to the issues described below, we can offer you a quick and cost-effective solution.

If you encountered:

• Server hacked
• Server crashed
• Server too slow
• Software does not work properly
• Need some urgent software install/setup/move/reconfigure on your server

Then with inquiry and the issue description and we will help you.
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